Facilitators

Cathi is certified in the Workplace Big 5 Profile, MBTI (Myers Briggs Type Indicator), CSI (Change Style Indicator), ISI (Influence Style Indicator), Firo-B, Organization Workshop, and 360 assessment tools. Her Master’s degree is in Corporate Communication, and she is a faculty member at the Center for Creative Leadership in Greensboro, NC.

Her work has included a wide variety of clients including, but not limited to, an international automaker, an international gas and electric company, an international
biopharmaceutical
company, a global healthcare services and products company, a technology corporation in the insurance industry, a national commercial real estate organization, a health care facility, a national women’s  organization, both local and national government services organizations, and various non-profit organizations.

Cathi’s specialties:

* Meeting Facilitation

* Training

* Instructional Design

Areas of focus

• Organizational Capacity and Growth
• Leading through Complexity and Change
• Executive Team Development
• Executive Coaching
• Organization Design
• Solution-Focused Coaching & Facilitation
• TRIZ Inventive Problem Solving
• 360 Leadership Feedback
• Implementation of Strategy

Caitlin understands that getting up in front of colleagues and learning by doing improvisation can be intimidating. Through thoughtful program design and a knowledge of differing learning and communication styles, Caitlin creates a space where everyone can interact and learn, walking away knowing that they have concrete tools that can be applied directly to the workplace. She is an Associate Certified Coach through the International Coach Federation and is also certified in the DISC assessment. Caitlin has worked within a variety of industries including healthcare, higher education, law and hospitality.

Caitlin’s specialties

• Communication and active listening skills
• Personal influence and interpersonal skills
• Building a culture of trust and creativity
• Conflict resolution
• Voice and movement for professionals
• Putting the DISC into action, learning to adapt our own communication style to communicate with others more effectively

Heide’s specialties:

* Brainstorming

* Focus Groups

* Naming

* Meeting Facilitation

• By applying Roger’s work in creativity:
• Clorox solved a 77-year-old problem in 15 minutes;
  General Motors came up with a $1.50 solution that saved the company $50,000 a week;
• Mead Paper developed a world-class line of products and saved $500,000 a year;
• The Los Angeles Times set their vision for the future;
• Western New York developed strategies that were incorporated into a plan that was awarded One Billion dollars for economic development.

Called “The Gold Standard” of creativity training by his clients, he has presented programs in creativity to over 600 organizations nationally and internationally ranging from major fortune 500 corporations, government agencies, universities, associations and churches.

Dr. Firestien is the Senior Faculty member at the International Center for Studies in Creativity at SUNY Buffalo State and President of Innovation Resources, Inc.

Roger is the author and co-author of five books. His expert views on creativity have been reported in “Fast Company” and “The New York Times.”

When Roger is not traveling, he lives in Buffalo, New York, and regularly works cattle on the SK Hereford Ranch near Medina, New York.

Drew speaks on best strategies for communicating with Millennial employees and helping them become effective members of your team, time management, and how to align your organization’s mission with values-based decision making. He focuses on creating engaging sessions with practical applications. Drew holds an Ed.D. in Executive Leadership from St. John Fisher College. His research focuses on how emerging adults from the Millennial Generation communicate through social media. 

Drew’s specialties:

* Conflict Management

* Millennial Communications

* Time Management

Tricia also has management experience in the non-profit sector. She previously managed a $56M foundation, and has extensive experience with operations, fundraising and event planning. Tricia can train your team with strategies for streamlining operations, developing fundraising plans, communicating with donors, board relations, and how to manage and optimize your multi-generational team. Additionally, Tricia is very passionate about developing young women as leaders in the workplace. She helps organizations empower young women to grow their skills.

Tricia holds a Masters of Business Administration and a Bachelor of Arts in English from St. John Fisher College in Rochester, NY. She is also a graduate of the Leadership Rochester, a program dedicated to developing community leaders. She was a nominee for the Ten Under 10 award at her alma mater; an award that recognizes the career success of alumni and the commitment to serving the community.

Tricia’s specialties:

* Social Media Strategies

* Fundraising Planning

* Young Women Leadership

Jack’s specialties:

* Brainstorming

* Focus Groups

* Naming

* Product Testing

Pamela’s specialties:

* Creative Problem Solving

* Brainstorming

* Teambuilding

He loves learning, sharing the learning and creative problem solving. He leverages those passions to teach and coach small business owners and their teams to challenge long held beliefs about how to build and grow a profitable business – one that does not rely on the owner “to work”.

He has found that lack of follow-up and execution are the root of all the problems that hold businesses back. Using the Leadership Matrix Process he developed, he helps them build the habits and document the plans to ensure accountability and execution on all levels.

He has presented to audiences of small business owners around North America and has engaged with over 75 small businesses over the last 9 years.

Rick’s specialties:

* Leadership Training

* Strategic Planning

* Sales Training

Jim is a Reactor for the University of Buffalo Center for Entrepreneurial Leadership, a Certified Entrepreneurial Operating System Implementer, adjunct faculty at the International Center for Studies in Creativity at Buffalo State College and holds certifications in VIEW, KEYS, LPI, FourSight and SOQ.

Jim’s specialties:

* Creative Problem Solving

* Teambuilding

* Meeting Evolution

* Focus Groups

Pamela’s specialties:

* Creative Problem Solving

* Brainstorming

* Teambuilding

He loves learning, sharing the learning and creative problem solving. He leverages those passions to teach and coach small business owners and their teams to challenge long held beliefs about how to build and grow a profitable business – one that does not rely on the owner “to work”.

He has found that lack of follow-up and execution are the root of all the problems that hold businesses back. Using the Leadership Matrix Process he developed, he helps them build the habits and document the plans to ensure accountability and execution on all levels.

He has presented to audiences of small business owners around North America and has engaged with over 75 small businesses over the last 9 years.

Rick’s specialties:

* Leadership Training

* Strategic Planning

* Sales Training

Jim is a Reactor for the University of Buffalo Center for Entrepreneurial Leadership, a Certified Entrepreneurial Operating System Implementer, adjunct faculty at the International Center for Studies in Creativity at Buffalo State College and holds certifications in VIEW, KEYS, LPI, FourSight and SOQ.

Jim’s specialties:

* Creative Problem Solving

* Teambuilding

* Meeting Evolution

* Focus Groups